You can get the same expert care and attention you would in store at home. It will only take a moment to check if you're eligible by answering the questions below.
Do you have a physical or mental condition which prevents you from leaving the house unaccompanied?
Frequently asked questions
To qualify for a home visit, you need to be eligible for a free NHS-funded eye test (which you can check here) and are unable to leave your home to visit an optician unaccompanied due to a physical or mental illness or disability. If you meet these conditions you can have a free NHS-funded eye test at home regardless of whether you live in your own house, flat or a care home.
This depends on where you live and the availability of your home visits team. We are required to notify the NHS in advance of your appointment, so if we are seeing up to two people at the same address we have to provide a minimum of 48 hours’ notice, and if we are seeing more than two people at the same address this increases to three weeks.
If an urgent appointment is required, please give your local home visits team a call to discuss your problem and we will try to see you as soon as possible after the 48-hour notification period that we’re required to give the NHS.
You can cancel a home visit by calling us on 0808 304 4425* - our staff will be happy to rearrange the visit, if necessary.
Our Specsavers optometrists can perform various eye tests at home for anyone who cannot travel to a store unaccompanied, such as those living with dementia. We have partnered with Dementia Friends to make sure all of our visiting opticians undergo specialist training to support the needs of people with dementia, and deliver the same level of care that you are used to in-store.